Cancellation & refund policy

48 hours or more before the scheduled flight: free cancellation and a full refund.

Less than 48 hours before the scheduled flight: non-refundable.

No-show: non-refundable.

If weather or operational conditions cancel the flight, choose another available date in the same flight area or receive a full refund.

Refund processing time may vary depending on the payment provider and banking system.

What Happens If a Cappadocia Balloon Flight Is Cancelled?